Accessibility Statement

This statement was last updated on 09/01/2025.

We at Sweet State of Mind by Robin are working to make our site www.sweetstateofmind.com is accessible to people with disabilities.

What web accessibility is

An accessible website allows all visitors, including those with disabilities, to browse, interact, and purchase with the same ease and enjoyment as everyone else. Accessibility means making sure our content works with assistive technologies such as screen readers, voice navigation, and keyboard shortcuts. It also means designing with clarity, color contrast, and simple navigation in mind so that no one is excluded from enjoying the Sweet Treats by Robin experience.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG 2.1 Level AA guidelines, and we are continually working toward maintaining and improving accessibility standards. Our site is designed to work with assistive technologies and to create a smooth experience for all users. Adjustments we have implemented include:

Using tools to identify and fix accessibility issues.
Setting the content order logically for screen readers.
Defining clear heading structures on all pages.
Adding descriptive alternative text to all images.
Implementing high-contrast color combinations.
Reducing unnecessary motion and animations.
Ensuring all videos, audio, and files are accessible.
Making forms, menus, and buttons navigable by keyboard.
Testing compatibility across multiple browsers and devices.

Declaration of Partial Compliance Due to Third-Party Content

Some parts of our website may include third-party content or features that we do not control (such as payment processors or embedded social media links). While we encourage our partners to prioritize accessibility, certain pages or tools may not fully meet accessibility standards. We are actively reviewing these areas and welcome feedback if you encounter difficulties.

Accessibility Arrangements in the Organization

At Sweet Treats by Robin, accessibility doesn’t stop online — it also matters in person. When arranging local pickups or attending events where our baked goods are available, we strive to provide accessible options whenever possible. This includes:

Offering curbside pickup upon request for customers with mobility challenges.
Clear signage and labeling on packaging for easier identification of products.
Providing ingredient and allergen information in accessible formats upon request.
Ensuring our dessert cart (currently being painted in brand colors) is designed for ease of access and visibility.

Requests, issues and suggestions

We are committed to making Sweet Treats by Robin as accessible as possible. If you encounter any issues, have trouble navigating our site, or have suggestions for improvement, we’d love to hear from you.

Accessibility Contact:

Coordinator: Robin [Owner/Baker]
Phone: [Insert your bakery phone number]
Email: [Insert your bakery email]
Mailing Address: [Insert your bakery address]

We aim to respond to all accessibility-related inquiries within 3 business days and will do everything we can to address concerns promptly.

Ongoing Commitment

Accessibility is a continuous process, not a one-time effort. We are dedicated to reviewing our website and services regularly to identify opportunities for improvement. Our goal is to make sure that everyone — regardless of ability — can share in the joy, passion, and sweetness we put into every treat.